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When you post an FAQ question, if it makes the cut, it will be answered here. You will not get an email.

Where can I purchase a Fresh-Aire UV system? How much do they cost?

Where can I purchase a replacement lamp (bulb) for my system?

Because UV-C light is dangerous to skin and eyes lamp replacements are provided by HVAC service technicians, usually at the same time as routine air system maintenance. If you need help finding an HVAC service contractor in your area please contact us for assistance.

What type of warranty comes with these products?

Why does UV light kill germs?

Is UV light safe for children and pets?

Is it OK to look at the UV light?

Should the light be on 24 hours a day or only when the blower is on?

How can we purify the air when the AC or heater isn't on?

Can the UV lamp (bulb) be upgraded from a 1 year to a 2 year model?

My '1 Year' UV light still glows after 2 years - do I need to replace it?

Will a UV light system kill mold in the walls?

Which of product is best for the musty smell from our air system in hot weather?

Can UV light damage materials inside the air system?

Is UV light radioactive? Will radiation spread into my home?

Can you touch the lamps?

Is it OK to look at the UV light with sunglasses?

Can UV light reduce radon in your home?

Does UV light kill kennel cough germs?

Can the UV light system be transferred to a new air handler or furnace?

Does the APCO system product ozone?

How long does it take for the UV light to kill mold?

Will the Ice UV light damage the plastic materials inside our ice machine?

Do any of your products remove particulates from the air? If so, what is the efficiency?

Should APCO always be installed on the supply duct or is it OK on the return as well?

Is reflected or distant UV-C light dangerous? What about people with eye problems?

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*Note: FAQ questions will not get a personal response but may be posted on this page.